When Quality is in your name, and precision grinding is your business, it goes without saying that your Quality Management System needs to be exceptional. M&M Quality Grinding is ISO 9001:2015 registered. Our Quality Management System is audited annually by independent certification personnel to verify compliance.
Our customers have product requirements that are extremely demanding, and their businesses depend on us meeting expectations. All our quality standards and processes apply to the production of our precision ground bar stock, and the centerless grinding services for customer supplied materials. Our success has been the result of tight process control and stringent adherence to our quality standards.
Quality Equipment to Verify Centerless Ground Bar Stock
M&M Quality Grinding has a full complement of ISO 9001:2015 certified equipment and gages to verify customer requirements of each order. This includes calibrated:
- Xray Fluorescense Spectroscopy
- Ring Gages
- 3 Point Digital Micrometers
- V Blocks
- Hardness Testers
Quality in Everything We Do for Customers
While producing high quality ground bar stock is a key element of our business, providing high quality customer service is also central to how we do business. Fast and accurate quotes, quick turnaround of orders, clear communication, providing complete and detailed information on orders, following through (and up) on inquiries and requests, offering additional finishing services to our customers, and developing a strong understanding on how our customers do business and what is important for their success, have become essential components contributing to the success of our organization. We strive to make every touch point with our customers not just a positive experience, but ones we performed above expectations.
Continuous Improvement is a Daily Focus
We also know what we cannot rest on our past successes. We work extensively with our vendors, customers, and industry partners to monitor industry standards and best practices, equipment advancements, new technologies, training opportunities, business strategy, and industry changes as part of our commitment to continuous improvement.
For more information about our company, our capabilities, or to get a quote on your project, please contact our team today!